Tuesday, July 30, 2019 
American University, Washington College of Law, Ceremonial Classroom 
7:30- 9:30 AM 
Please join our panel of experts for an in depth discussion into the critically important topic of Data Management Strategies to Improve Service to Customers. The facilitated panel will discuss challenges, opportunities and best practices for assessing program effectiveness, and aligning resources to strategy. Light refreshments will be served.

Panelists 
Monique Crewes
Insurance Analytics and Policy Branch Chief (A), Federal Insurance and Mitigation Administration (FIMA), Federal Insurance Directorate (FID), Policyholder Services Division
Federal Emergency Management Agency
 
Quinn Chasan
Head of Customer Analytics Google Cloud,
Google
 
Preston Werntz
Chief Data Officer, Office of Cybersecurity and
Communications, Cybersecurity and Infrastructure Security Agency
 
Jeremias Alvarez
Panel Facilitator
Managing Director, Guidehouse
 
Matthew Graviss, PhD
Chief Data Officer
US Citizenship and Immigration Services
 
 
Directions
 
By Metro - Take the Red Line to Tenleytown/AU Metro Station. At the top of the first escalator bear right to take the next escalator to the street level. This will bring you to Wisconsin Avenue next to Best Buy entrance. Turn right and walk down Wisconsin Avenue, cross Albemarle Street, and walk one block to Tenley Circle. At the circle, (St. Ann’s Church on your right) take a right onto Nebraska Ave and the law school will be on your right.
 
By Car - In accordance with the university's Good Neighbor Parking Policy, visitors to the law school may not park in residential streets surrounding the campus including at parking meters. 
 
Parking - You can purchase a parking pass for $2.00/hour at the kiosk located in the garage elevator lobby. Any car without a pass may be ticketed. Enter the law school garage at 4300 Nebraska Avenue NW.
 
By Uber/Taxi - Please instruct the driver to drop you across from 4001 Yuma Street NW. You may proceed around the circle to Nebraska Ave and enter next to the Ceremonial Classroom or enter via the Capital Atrium entrance and make your way to the Ceremonial Classroom.